FREQUENTLY
Asked Questions
Do you offer custom logo and branding?
Yes. We provide OEM services, which include engraving your logo, custom branding, and private-label packaging. This allows clients to sell instruments under their own brand while maintaining high-quality standards.
Do you provide OEM/ODM services?
Yes. We support both OEM (your brand) and ODM (custom designs) services. Clients can request custom shapes, sizes, or finishes according to their business requirements.
What is your minimum order quantity (MOQ)?
MOQ depends on the product type, but we support small trial orders for new clients. Bulk orders receive special pricing and priority production.
Do you offer international shipping?
Yes. We ship worldwide using trusted courier and cargo services like DHL, FedEx, UPS, Aramex, and sea/air freight. Every shipment is securely packaged to prevent damage.
Do you provide product samples?
Yes. Samples are available to verify quality and finish. For customized items (logos, packaging), sample charges may apply, which are usually refundable with bulk orders.
